Thank you for taking the time to look at the comments of customers past. Many of our clients have now been back to us year after year - is it the service, the price or the fact that we listen, the answer is almost certainly a mix of all three.
For obvious reasons we cannot give you the full name or email address of clients who have written in with a testimonial, what we can say is all are genuine.
In the unlikely event that you need to complain about a car hire you have had with us please contact us
William: I write to express my satisfaction in the MasterCarsDirect.com experience. As this was the first time I had booked an American car hire online, I was slightly apprehensive, but there was no need to be. The whole process could not have been simpler. From booking online to picking up the excellent vehicle at the U.S. airport and returning it, all went without a hitch. The value for money was excellent; in fact the staff on the car hire desk in the U.S. could not believe how good a deal I got for the price. I thank you, and will certainly use you again.
Stuart: Thank you . I was wondering about possible delays. May I complement you for your excellent service, thanks.
Simon: I have just returned from my Holiday in Portugal and the car hire I booked through yourselves worked perfectly, and I got my free child seat as promised. This mail is merely to say thanks for the good service which I will recommend to friends and collegues, and I will certainly use mastercarsdirect in the future.
Iain: Cheers and thanks for the very prompt clarification - you'll certainly get some recommendations from me!
Stewart: Self and wife just returned from a week's holiday in Madeira, obtained a rental car through your company via Bravacar (Funchal Madeira) and happy to report no problems whatsoever, indeed quite the contrary, very pleased with rental car and service offered by local agent. My thanks to you and all of your staff for the efficient arrangements that went to make a successful hire. I've got your email address (obviously) but could you please forward your contact telephone number as we may do repeat business.
Geoff: Thank you very much for your impressive response to our problem. We had to travel at short notice due to illness in my wife's family who live on La Palma. We are really pleased with your service.
Mark: Mastercarsdirect, I just wanted to thank you for making our first car hire experience booked from the internet a pleasure. The pre registration and options we paid for were all worth it as the whole process was plain sailing.
Malcolm: Hello again John, Just a quick note to say Thank you for all your assistance. You have been a great help, I will recommend you and your company to my friends.
Leo: Thanks a million we are on our way!! Much appreciated with the way you handled the request so quickly. Leo xxxxx. Singapore.
Steven: I have just returned from my Holiday in Portugal and the car hire I booked through yourselves went perfectly. This mail is merely to say thanks for the good service which I will recommend to friends and collegues, and I will certainly use mastercarsdirect in the future.
Ian: I have just returned from the US and hired a car through yourself. Apart from an issue arising from miscommunication the service I received from yourselves could not be faulted and I would recommend your company to anyone wanting car rental anywhere. I will certainly be using yourselves again. If you wish to put this up with my email address please feel free.
Keith: Hi Mr Smith,
Many thanks for the confirmation of my booking. This is the first time I have booked anything on line, and it couldn't have been easier. We have in the past gone through RCI to organise the car at the time of booking flights etc, but you have saved us £77 on RCI's prices, so thanks again. I will contact you prior to the start of our holiday as you requested to pay in full.
There are more testimonials as you could imagine since 1997 but there has to be a limit to how many anybody wants to see and we think the above is it!